BORROWING SERVICES

BORROWING AND RETURNING

Borrowing eligibility is determined according to the patron category. Borrowing of library materials can be done at the Circulation Counter or by using the self-check out machine. Users are required to bring their student/staff card and prohibited from using other user’s card. Users will be given a borrowing slip for each transaction. Users are advised to check the due date on the slip or in the library account in order to avoid  fines for late returns Returning of the materials can be done at the Circulation Counter or by using the book drop. Users will be given a returning slip for each transaction. Users are advised to keep the slip and check the library account to ensure that the records has been updated.


REMINDER / OVERDUE NOTICE

A reminder notice will be sent to users by e-mail 2 days before the due date to remind for loan renewal. If users fail to return the library materials, the 1st overdue notice will be sent 1 day after the due date. If users still fail to return it, the 2nd notice will be sent 7 days after due date and if users still fail to return it, the 3rd notice (final notice) will be sent 13 days after due date. User account will be barred if the total amount of fine has exceeded the maximum limit allowed. Users are required to return the materials and reactivate their account at the Circulation Counter. 

REPLACEMENT OF LOST MATERIALS

Users should report lost library materials at the Circulation Counter immediately. Users will be given one month to search for the lost materials. Users are required to replace it with the same materials or pay the price of the materials.


RENEWAL

Renewal can be done online through borrowing record in library’s user account. Users can only renew twice. No renewal is allowed if other users have made reservations for the same items. Online renewal can be done before the due date.


RESERVATION OF LIBRARY MATERIAL

Users can reserve library materials that are currently on loan at the Circulation Counter or online through the catalog. The reserved materials will be located at the reservation shelf for 7 days after the materials returned to the library. If the user who had reserved the materials did not turn up to collect it until the period ends, the reservation will be cancelled, and it will be located at the open shelf. Users are advised to check the status of the materials through their library account.