Customer Education Services

1. PTTA provides a special service to assist users to increase their skills in using the library through the Information Literacy Class.
2. The classes are conducted both theoretically and practically which covers these topics:
   • Library web site as an information gateway
   • Library catalog
   • Digital / online resources
   • Library services and facilities

1. PTTA assist users focus to the undergraduates student to increase their skills in using the library through the Research Literacy Undergraduate Projects (PSM) Class.
2. The classes are conducted both theoretically and practically which covers all basic topic s in the Literacy Class and special topics on online resources searching technique. 

1. PTTA provides an advanced class especially for the postgraduates student to increase their skills in using the library services and facilities.
2. The classes are conducted both theoretically and practically which covers more on the research requirement and seeking for the right publications. 

We provide a special class on turnitin which it covers on how to use turnitin in order to identify instances of plagiarism and similarity in submitted documents. It helps educators ensure the originality of students' work and maintain academic integrity.

Research training is a training conduct by particular publisher. Training will be conduct in either online or hands on based on the topics that related with the research activities.